Laboratory director
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeDiagnostic laboratory
Organize bookings and pre-test instructions, sample tracking, result delivery, quality control registers, reagent reorders, equipment calibration and accreditation files. A starting structure for keeping the sample, the validation and the abnormal result with the biologists while bookings, registers and deliveries run every day.
A typical Clinical diagnostic laboratory with sampling points with 30 people covers 16 functions.
Up to 10 functions are eligible for Digital Employee support, under a personโs supervision.
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Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- Dedicated functions
- 7
Functions someone does full time.
- Shared functions
- 4
Functions carried by someone who already carries others.
- To cover
- 4
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Start with the model and change only what differs in your company. One person can cover several functions.
Include yourself. Functions do not mean new people to hire.
- Dedicated functions
- 7
- Shared functions
- 4
- To cover
- 4
- Outsourced
- 1
This is an initial estimate, not your companyโs org chart. Youโll review it in your Scovai workspace.
Continue with this structureWho handles these functions in your company?
The โIn the modelโ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: Still to be covered
DE support may be suitable
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In the model: One dedicated person
10 more functions in the model
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In the model: One dedicated person
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: One dedicated person
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Outsourced
What a typical Clinical diagnostic laboratory with sampling points has to cover
Explore the modelโs functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.
Direction and quality
(1)
Laboratory: biologists and technicians
(2)
Biologists: validation, reports and critical values
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeTechnicians: sample reception, analysers and runs
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeSampling points and logistics
(4)
Sampling points: nurses, phlebotomists and reception
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeBookings, reminders and report-ready notifications
Coverage in the model: Still to be covered
Patients book by phone at each point and call to ask if the report is ready, and the reception opens the system to look while the queue waits.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSample logistics and drivers
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeCompany panels, referring doctors and agreements
Coverage in the model: Shared with other duties
The company panels are scheduled when the company calls, and the doctors who could send samples are never written to.
Digital Employee ยท Sales Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAdministration, claims and supplies
(9)
Health service claims, private receipts and company invoicing
Coverage in the model: One dedicated person
The health service claim is rejected for a prescription missing a code, the private receipts are submitted in batches and the companies wait for an invoice.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAccreditation, calibrations, controls, temperature logs and registrations register
Coverage in the model: One dedicated person
Quality controls, the accreditation requirements, the calibrations, the temperature logs and the registrations have dates the quality manager keeps in a sheet.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesReagents, consumables and analyser service contracts
Coverage in the model: Shared with other duties
Reagents and consumables are ordered when the analyser alarms, and the analyser service contracts renew by silence.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSupplier invoices, bank matching and payment packs
Coverage in the model: Shared with other duties
Supplier invoices for reagents, consumables and the analysers arrive on three channels and are checked by whoever received the goods.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPeople administration, contracts and payroll handoff
Coverage in the model: Shared with other duties
Thirty contracts, the registrations and the hours across three points for the payroll consultant are administration's last week of the month.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHiring of technicians and phlebotomists and candidate screening
Coverage in the model: Still to be covered
Hiring technicians is a search through the schools, and the applications get no answer.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesWebsite, patient information and doctor updates
Coverage in the model: Still to be covered
The website shows last year's analyses and prices, and the referring doctors hear from the laboratory when a result is critical.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesMonthly reporting and KPIs
Coverage in the model: Still to be covered
The director reads turnaround, volumes per point and margin per analysis from the system, the claims and the bank, and the three never agree.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesExternal accountant and payroll consultant
Coverage in the model: Outsourced
The books and the payroll are outsourced and fed in monthly batches, and the corrections come back at the quarter.
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeThe first week
What starts after the brief is complete, with every condition kept visible.
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A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโll review the structure in your Scovai workspace.
See how Digital Employees work 3
Choose where to add digital support
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Explore Digital EmployeesStraight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person in the laboratory, usually the laboratory director or the administration manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.
What does a digital employee never decide?
Anything a biologist or a physician is responsible for: an analysis validated, a report signed, a critical value communicated, a sample accepted or rejected, a quality control, an answer to a patient about a result, and whatever its brief marks as reserved: prices and refunds, anything sent to the health service, an insurer or an authority, any access to a result. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.
Where does it take its data from?
From the laboratory information system, the health service portal for the monthly claims, the booking channels, the courier tracking, the supplier portals and the folders you connect to its seat, and from what the director and administration tell it. Results are never read by a digital employee. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
