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Cleaning and facility services company

Organize shift drafts, covers, timesheets, contract invoicing, quality checklists, tenders and training registers. A starting structure for keeping the site, the quality and the client with the supervisors while shifts, sheets and invoices run every day.

A typical Cleaning and facility services company with 40 people covers 15 functions.

Up to 11 functions are eligible for Digital Employee support, under a personโ€™s supervision.

Free AGENTIC plan. Your answers below travel with the link: no names, no free text.

Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.

Illustration: Cleaning and facility services company
Illustrative image
Dedicated functions
6

Functions someone does full time.

Shared functions
7

Functions carried by someone who already carries others.

To cover
1

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

40 people
Dedicated functions
6
Shared functions
7
To cover
1
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

  4. In the model: One dedicated person

    DE support may be suitable

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

9 more functions in the model
  1. In the model: Handled by the owner

    DE support may be suitable

  2. In the model: Handled by the owner

    DE support may be suitable

  3. In the model: Shared with other duties

    DE support may be suitable

  4. In the model: Shared with other duties

    DE support may be suitable

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

  7. In the model: Shared with other duties

    DE support may be suitable

  8. In the model: Still to be covered

    DE support may be suitable

  9. In the model: Outsourced

What a typical Cleaning and facility services company has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Owner and management

(1)

Owner and operations director

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Operations: supervisors, cleaners and scheduling

(5)

Site supervisors: sites, quality and client contact

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Cleaners on site shifts

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Shift scheduling drafts, cover chain and timesheets collection

Coverage in the model: One dedicated person

Shifts for thirty people across forty sites are rebuilt every morning for absences, the cover is found by phone at six and the timesheets are reconciled twice.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Client desk: complaints, service requests and extras

Coverage in the model: Shared with other duties

Complaints and extra requests arrive on the supervisors' mobiles and the owner's mailbox, so nothing is logged and the extra is never invoiced.

Digital Employee ยท Support Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Quotes, site surveys and follow-up

Coverage in the model: Handled by the owner

A quote needs a site survey the owner does on Saturday, and the ones that get no answer are the sites a competitor took.

Digital Employee ยท Sales Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Administration, tenders and compliance

(9)

Contract invoicing from signed sheets and collections

Coverage in the model: One dedicated person

Timesheets are reconciled for the invoice and again for the payroll, and the client checks the invoice against the signed sheets before paying at ninety days.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Tenders, public procurement and bid files

Coverage in the model: Handled by the owner

Tenders are the owner's nights and a missing document is the usual way to lose a site held for ten years.

Digital Employee ยท Sales Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Site checklists, supplies, machines and safety documents per site

Coverage in the model: Shared with other duties

Quality checks are done when a client complains, supplies reach the sites when the supervisor shouts and the safety documents per site are in a binder.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Training, safety, machine inspections and certifications register

Coverage in the model: Shared with other duties

The training certificates, the safety documents per site, the machine inspections and the company certifications have dates in a shared sheet.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

People administration: contracts, onboarding, site clearances and payroll inputs

Coverage in the model: One dedicated person

Forty part-time contracts, the onboarding paperwork that lags the start, the site clearances and the payroll inputs are administration's last week of the month.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of cleaners and supervisors and candidate screening

Coverage in the model: Shared with other duties

Hiring cleaners is continuous and the applications from the platforms are answered when someone has a day.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Supplier invoices, bank matching and payment packs

Coverage in the model: Shared with other duties

Supplier invoices for products, machines and vehicles arrive on three channels and are checked by whoever received the goods.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Monthly reporting and KPIs

Coverage in the model: Still to be covered

The owner reads margin per contract, hours and cash from the app, the invoices and the payroll sheet, and the three never agree.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant and payroll consultant

Coverage in the model: Outsourced

The books and the payroll of forty part-time contracts are outsourced and fed in monthly batches, and the corrections come back at the quarter.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the company, usually the owner or the operations manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything the owner and the supervisors decide: a quote and its price, a shift plan that touches a person, a hire, a contract with a client, a safety measure, an answer to a complaint, a tender bid, and whatever its brief marks as reserved: payments, anything sent to an authority or a public client, any access to a client site. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the workforce scheduling app, the timesheets, the procurement portals, the client portals, the bank, the mailbox and the folders you connect to its seat, and from what the supervisors and administration tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.