Scovai Scovai

Car dealership

Organize leads and test drives, quotes and financing files, registration paperwork, workshop bookings, parts orders, recalls and manufacturer reports. A starting structure for keeping the deal, the trade-in and the repair with the sales and workshop teams while files, bookings and reports run every day.

A typical Car dealership with sales, service and parts with 30 people covers 16 functions.

Up to 10 functions are eligible for Digital Employee support, under a personโ€™s supervision.

Free AGENTIC plan. Your answers below travel with the link: no names, no free text.

Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.

Illustration: Car dealership
Illustrative image
Dedicated functions
8

Functions someone does full time.

Shared functions
7

Functions carried by someone who already carries others.

To cover
0

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

30 people
Dedicated functions
8
Shared functions
7
To cover
0
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

  4. In the model: One dedicated person

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

10 more functions in the model
  1. In the model: Shared with other duties

    DE support may be suitable

  2. In the model: One dedicated person

  3. In the model: One dedicated person

    DE support may be suitable

  4. In the model: Shared with other duties

    DE support may be suitable

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

  7. In the model: Shared with other duties

    DE support may be suitable

  8. In the model: Shared with other duties

    DE support may be suitable

  9. In the model: Shared with other duties

    DE support may be suitable

  10. In the model: Outsourced

What a typical Car dealership with sales, service and parts has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Dealer principal

(1)

Dealer principal

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Sales and used cars

(4)

Sales manager and sales consultants

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Website leads, test drive bookings and follow-up

Coverage in the model: Shared with other duties

Every lead from the website is answered when a consultant is free, test drives are booked on a whiteboard and the lead that got no answer bought elsewhere.

Digital Employee ยท Sales Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Used cars: appraisal, preparation and listings

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Local marketing, reviews and customer events

Coverage in the model: One dedicated person

One person runs the local campaigns, the events and the social pages for the manufacturer's calendar, and the reviews are answered by nobody.

Digital Employee ยท Marketing Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Service and parts

(3)

Service manager, advisor and technicians

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Parts manager and counter: orders, stock and returns

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Service bookings, reminders and customer status updates

Coverage in the model: One dedicated person

The workshop is booked by phone, the service reminders go out when the advisor has a quiet hour and the customer whose car waits for a part calls twice.

Digital Employee ยท Support Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Administration and customer relations

(8)

Warranty claims and manufacturer files

Coverage in the model: Shared with other duties

Warranty claims are submitted late and rejected for a missing photo, and the manufacturer's bonus conditions have deadlines in binders.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Registration files, finance files and invoicing

Coverage in the model: One dedicated person

Registration and finance files are prepared from what the consultant remembers, and the finance company rejects the file for a missing document.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Manufacturer bonus conditions, standards, licences and audits register

Coverage in the model: Shared with other duties

The manufacturer's bonus conditions, the standards audits, the workshop licences and the equipment inspections have deadlines in binders.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Supplier invoices, bank matching and payment packs

Coverage in the model: Shared with other duties

Supplier and parts invoices arrive on three channels and are checked by whoever received the goods.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

People administration, contracts and payroll handoff

Coverage in the model: Shared with other duties

Thirty contracts, the technicians' certifications and the hours for the payroll consultant are administration's last week of the month.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of technicians and sales consultants and candidate screening

Coverage in the model: Shared with other duties

Hiring technicians is a permanent search through the schools and the competitors, and the applications get no answer.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Monthly reporting and KPIs

Coverage in the model: Shared with other duties

The principal reads the daily numbers from the system, the manufacturer's portal and a spreadsheet, and the three never agree.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant and payroll consultant

Coverage in the model: Outsourced

The books and the payroll are outsourced and fed in monthly batches, and the corrections come back at the quarter.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the dealership, usually the dealer principal, the sales manager or the service manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything the managers decide: a price, a discount or a trade-in value, a finance proposal, a repair authorised, a warranty claim, a part ordered outside the routine, a hire, an answer to a complaint, and whatever its brief marks as reserved: payments, anything sent to the manufacturer, a finance company or an authority. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the dealer management system, the manufacturer portals, the finance companies' portals, the booking channels, the bank, the mailbox and the folders you connect to its seat, and from what the managers tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.