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Physiotherapy centre

Organize the agenda, session packages, reminders, dropout recovery, referrer feedback and insurer files. A starting structure for keeping assessment and treatment with the therapists while the holes, the packages and the files are followed every day.

A typical Physiotherapy and rehabilitation centre with 5 people covers 11 functions.

Up to 8 functions are eligible for Digital Employee support, under a personโ€™s supervision.

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Illustration: Physiotherapy centre
Illustrative image
Dedicated functions
3

Functions someone does full time.

Shared functions
4

Functions carried by someone who already carries others.

To cover
3

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

5 people
Dedicated functions
3
Shared functions
4
To cover
3
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

    DE support may be suitable

  4. In the model: Still to be covered

    DE support may be suitable

  5. In the model: Handled by the owner

    DE support may be suitable

  6. In the model: Handled by the owner

    DE support may be suitable

5 more functions in the model
  1. In the model: Handled by the owner

    DE support may be suitable

  2. In the model: Handled by the owner

    DE support may be suitable

  3. In the model: Still to be covered

    DE support may be suitable

  4. In the model: Still to be covered

    DE support may be suitable

  5. In the model: Outsourced

What a typical Physiotherapy and rehabilitation centre has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Centre direction

(2)

Owner physiotherapist and clinical lead

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Website, patient newsletter and reviews

Coverage in the model: Still to be covered

The website shows the opening hours of two years ago, and the reviews are answered by nobody.

Digital Employee ยท Marketing Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Therapists

(1)

Physiotherapists: assessments, treatments and programmes

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Reception and administration

(8)

Reception: agenda, session packages and payments

Coverage in the model: One dedicated person

One receptionist books, counts the packages on a card, collects the payments and answers the phone, so the agenda has holes and the card is wrong.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Session reminders, dropout recovery and programme follow-up

Coverage in the model: Still to be covered

Patients who stop halfway through a programme are noticed when the card is found, and no-shows are discovered at the session time.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Referrer feedback, club contracts and insurer files

Coverage in the model: Handled by the owner

Doctors who refer get no feedback, the club gets the report when the owner has an evening and the insurer files are assembled between two calls.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Private billing, receipts and reconciliation

Coverage in the model: Handled by the owner

Private payments and packages are reconciled when the accountant asks, and the receipt that was not issued is found at the audit.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Premises authorisation, device maintenance and registrations register

Coverage in the model: Handled by the owner

Device maintenance, the authorisation of the premises, the therapists' registrations and the privacy paperwork live in a binder.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Supplies orders and device service contracts

Coverage in the model: Handled by the owner

Supplies run out on a Friday and the device service contracts renew by silence.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of physiotherapists and candidate screening

Coverage in the model: Still to be covered

A therapist's notice empties twelve sessions a day, and the search runs through colleagues while the agenda has holes.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant and payroll consultant

Coverage in the model: Outsourced

The centre's books and payroll are outsourced and fed in batches, and the corrections come back at the quarter.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the centre, usually the owner physiotherapist or the senior therapist. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything a physiotherapist is responsible for: an assessment, a treatment, a programme, the answer to a patient about their recovery, and whatever its brief marks as reserved: prices and packages, refunds, anything sent to the health service, an insurer, a doctor or a club, any access to a clinical record. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the clinic management software, the booking channels, the insurer portals, the mailbox and the folders you connect to its seat, and from what the therapists and the reception tell it. Clinical records are read only where the seat is authorised and never by a digital employee on its own. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.