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Real estate agency

Connect property listings, portal enquiries, viewing appointments and contract paperwork. Define responsibilities across client contact, negotiations and agency administration.

A typical Real estate agency with 5 people covers 14 functions.

Up to 10 functions are eligible for Digital Employee support, under a personโ€™s supervision.

Free AGENTIC plan. Your answers below travel with the link: no names, no free text.

Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.

Illustration: Real estate agency
Illustrative image
Dedicated functions
2

Functions someone does full time.

Shared functions
8

Functions carried by someone who already carries others.

To cover
3

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

5 people
Dedicated functions
2
Shared functions
8
To cover
3
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: Shared with other duties

  4. In the model: Handled by the owner

    DE support may be suitable

  5. In the model: Shared with other duties

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

8 more functions in the model
  1. In the model: Still to be covered

    DE support may be suitable

  2. In the model: Shared with other duties

    DE support may be suitable

  3. In the model: Handled by the owner

    DE support may be suitable

  4. In the model: Handled by the owner

    DE support may be suitable

  5. In the model: Handled by the owner

    DE support may be suitable

  6. In the model: Still to be covered

    DE support may be suitable

  7. In the model: Still to be covered

    DE support may be suitable

  8. In the model: Outsourced

What a typical Real estate agency has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Agency management

(5)

Owner and principal broker

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Invoicing, commission collection and agency bookkeeping

Coverage in the model: Handled by the owner

Commission invoices are issued when the deed is remembered, and reminders go out from the owner's phone.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Suppliers: portals, photographers and office services

Coverage in the model: Handled by the owner

Portal subscriptions renew automatically and nobody checks which listings still pay for themselves.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Occasional hiring of agents and office staff

Coverage in the model: Still to be covered

New agents come from a rival's desk or a cousin's friend.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accounting and payroll liaison

Coverage in the model: Outsourced

The external accountant gets the agency's records at quarter end, in one envelope.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Sales and lettings

(4)

Sales and lettings agent: valuations, viewings and negotiation

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Listing acquisition and owner prospecting

Coverage in the model: Shared with other duties

Every agent chases new listings between viewings, so the pipeline depends on whose week it is.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Portal enquiry response and lead qualification

Coverage in the model: Handled by the owner

Portal enquiries that arrive in the evening are answered the next afternoon, when the buyer has moved on.

Digital Employee ยท Sales Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

After-sale follow-up, reviews and referrals

Coverage in the model: Still to be covered

Happy buyers are never asked for a review, and past clients are not contacted again.

Digital Employee ยท Marketing Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Office administration

(3)

Viewing scheduling, confirmations and reminders

Coverage in the model: Shared with other duties

Viewings are booked by whichever agent picks up, and no-shows are discovered at the door.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Offers, contracts, deposits and compliance paperwork

Coverage in the model: Shared with other duties

The anti-money-laundering form and the energy certificate are collected after the offer, in a hurry.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Landlord and tenant administration: renewals, deposits and maintenance requests

Coverage in the model: Handled by the owner

Lease renewals are noticed when the tenant calls, and repair requests live in the owner's chat.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Listings and marketing

(2)

Listing descriptions, photos and portal publishing

Coverage in the model: Shared with other duties

Listing descriptions are written on the phone between viewings and copied from the last one.

Digital Employee ยท Marketing Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Social media, newsletter and local marketing

Coverage in the model: Still to be covered

The agency page posts a sold sign twice a year.

Digital Employee ยท Marketing Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the agency, usually the owner or the office administrator. It covers the function under that person's supervision, reports what it did, and stops whenever the supervisor says so. Valuations, viewings and negotiations stay with your agents.

What does a digital employee never decide?

Whatever its brief marks as reserved: prices, fees and discounts, contract terms, payments, anything published under the agency's name and any commitment to a buyer, owner or tenant. On those it prepares the work and asks before acting.

Where does it take its data from?

From the portal back-office, CRM, mailboxes, calendars and document folders you connect to its seat, and from what your team tells it. It reads nothing you have not connected and contacts nobody you have not listed.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.