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Dental clinic

Coordinate appointments, hygiene recalls, patient documents and treatment estimates. Distinguish reception and administrative work from the clinical responsibilities of dentists and assistants.

A typical Dental clinic with 5 people covers 14 functions.

Up to 9 functions are eligible for Digital Employee support, under a personโ€™s supervision.

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Illustration: Dental clinic
Illustrative image
Dedicated functions
4

Functions someone does full time.

Shared functions
6

Functions carried by someone who already carries others.

To cover
3

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

5 people
Dedicated functions
4
Shared functions
6
To cover
3
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

  4. In the model: Handled by the owner

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: Still to be covered

    DE support may be suitable

8 more functions in the model
  1. In the model: Shared with other duties

    DE support may be suitable

  2. In the model: Shared with other duties

    DE support may be suitable

  3. In the model: Handled by the owner

    DE support may be suitable

  4. In the model: Handled by the owner

    DE support may be suitable

  5. In the model: Handled by the owner

    DE support may be suitable

  6. In the model: Still to be covered

    DE support may be suitable

  7. In the model: Still to be covered

    DE support may be suitable

  8. In the model: Outsourced

What a typical Dental clinic has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Clinic management

(5)

Owner dentist and clinical director

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Treatment estimates, price list and payment plans

Coverage in the model: Handled by the owner

The estimate is decided at the chair and written up between two patients, so the patient takes home a photo of a form.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Staff rota, contracts, training certificates and payroll handoff

Coverage in the model: Handled by the owner

Holiday requests live in a chat group, and the payroll consultant asks for the same attendance sheet every month.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Patient communication, website, listings and reviews

Coverage in the model: Still to be covered

The website shows opening hours from before the pandemic, and reviews are read by everyone and answered by nobody.

Digital Employee ยท Marketing Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Occasional hiring of hygienists, assistants and desk staff

Coverage in the model: Still to be covered

A hygienist's notice starts a search through colleagues' contacts, usually after the chair is already empty.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Clinical care

(2)

Dentists and hygienist: consultations, treatments and hygiene sessions

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Chairside assistance, sterilisation and clinical stock

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Reception and patient flow

(3)

Reception, phone and appointment scheduling

Coverage in the model: One dedicated person

One receptionist runs the phone, the agenda of three chairs, the till and the paperwork, so the phone rings out whenever a patient is at the desk.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hygiene recalls and follow-up of accepted treatment plans

Coverage in the model: Still to be covered

Six-month hygiene recalls are promised at the chair and sent by nobody, so the hygienist's chair has gaps while new patients wait three weeks.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Patient documents: consents, medical history, referrals and prior radiographs

Coverage in the model: Shared with other duties

Consents, medical history forms and prior radiographs are chased by whoever is at the desk, and a missing consent is found in the chair.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Administration and compliance

(4)

Patient invoicing, insurer claims and financing paperwork

Coverage in the model: Shared with other duties

Insurer and financing paperwork is filled between two patients and invoices are issued at closing time, so a rejected claim is discovered at month end.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Dental supplies, lab orders and device maintenance registers

Coverage in the model: Handled by the owner

Prosthetic cases go to the lab with a phone call and come back when the technician remembers, and the patient is booked before the crown is in the drawer.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Radiation protection, privacy, authorisations and regulatory deadlines

Coverage in the model: Handled by the owner

The radiation register, the device log and the privacy paperwork live in a drawer and are updated when the inspector announces a visit.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accounting and payroll liaison

Coverage in the model: Outsourced

Receipts and invoices reach the external accountant in batches, and the payroll consultant asks for the same papers every month.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the clinic, usually the owner dentist or the receptionist. It covers an administrative function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in a clinical seat, prices a treatment or talks to a patient about their care.

What does a digital employee never decide?

Anything clinical, and whatever its brief marks as reserved: estimates and payment plans, discounts and refunds, orders to the lab and suppliers, anything sent to an insurer or an authority beyond the attachments, anything about your staff and any message that mentions a treatment. On those it prepares the work and asks before acting.

Where does it take its data from?

From the clinic software, the agenda, the mailboxes, the insurer and supplier portals and the folders you connect to its seat, and from what your team tells it. It reads nothing you have not connected, contacts nobody you have not listed and handles health data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.