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Condominium management practice

Organize maintenance requests, building accounts, fee collection, assemblies and inspection calendars. A starting structure for keeping the mandate and the decisions with the administrator while tickets, statements and convocations run on time.

A typical Condominium management practice with 5 people covers 12 functions.

Up to 8 functions are eligible for Digital Employee support, under a personโ€™s supervision.

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Illustration: Condominium management practice
Illustrative image
Dedicated functions
4

Functions someone does full time.

Shared functions
5

Functions carried by someone who already carries others.

To cover
2

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

5 people
Dedicated functions
4
Shared functions
5
To cover
2
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

    DE support may be suitable

  4. In the model: Shared with other duties

    DE support may be suitable

  5. In the model: Shared with other duties

  6. In the model: Handled by the owner

    DE support may be suitable

6 more functions in the model
  1. In the model: One dedicated person

    DE support may be suitable

  2. In the model: Handled by the owner

    DE support may be suitable

  3. In the model: Handled by the owner

    DE support may be suitable

  4. In the model: Still to be covered

    DE support may be suitable

  5. In the model: Still to be covered

    DE support may be suitable

  6. In the model: Outsourced

What a typical Condominium management practice has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Administrators

(2)

Condominium administrator and practice owner

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Junior administrator and daily contact of the buildings

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Building accounts and collections

(6)

Building budgets, allocations and year-end statements

Coverage in the model: One dedicated person

Two clerks keep sixty budgets and sixty statements, and the year-end sprint is spent reconciling supplier invoices against mandates that live in the minutes.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Fee instalments, collection and arrears follow-up

Coverage in the model: Shared with other duties

The instalments are collected from the same owners who always pay late, and the reminder goes out when the building account cannot pay the boiler.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Supplier invoices, mandate checks and payment packs per building

Coverage in the model: Handled by the owner

Supplier invoices are checked against a mandate that lives in the minutes, and the payment pack per building is the administrator's Sunday.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Building inspections, certificates and filings register

Coverage in the model: Handled by the owner

Fire safety, lift inspections, boiler certificates, insurance and the tax filings of sixty buildings have dates the administrator keeps in a diary.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of accounts clerks and junior administrators and candidate screening

Coverage in the model: Still to be covered

A clerk's notice during the statement season is a crisis, and the applications that arrive get no answer.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant of the practice

Coverage in the model: Outsourced

The practice's own books are outsourced and fed in batches while sixty building statements take the clerks' time.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Front office, tickets and assemblies

(4)

Maintenance requests, supplier dispatch and follow-up

Coverage in the model: Shared with other duties

Leaks, lifts and lights arrive by phone, chat and mail and are dispatched by whoever picks them up, so the plumber gets two calls and the owner none.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Assemblies: convocations, files, minutes and resolutions register

Coverage in the model: Handled by the owner

Convocations go out by registered mail the day before the legal term and the minutes are written at midnight after the assembly.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Front desk, phone and the administrators' agendas

Coverage in the model: One dedicated person

One desk takes the calls of sixty buildings about leaks, lifts and the neighbour's dog, and the owner who asks about a statement waits for the evening.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

New building takeover and document handover

Coverage in the model: Still to be covered

Taking over a building means chasing the previous administrator for the documents for months while the owners wait for the first statement.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the practice, usually the administrator or the senior accounts clerk. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything the administrator signs or decides: a budget and its allocation, a statement, a supplier mandate, a legal action on arrears, an answer to an assembly, and whatever its brief marks as reserved: payments, fees, anything sent to an owner about money owed, anything sent to a court or an authority. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the condominium management software, the building bank accounts you connect, the supplier and owner mailboxes, the maintenance ticket channel and the folders you connect to its seat, and from what the administrators tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.