Owner and general manager
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeHospitality business
Connect reservations and guest messages with reception, room readiness and staff rotas. Use this structure to organize hospitality operations, suppliers and guest billing.
A typical Independent hotel with restaurant with 25 people covers 19 functions.
Up to 12 functions are eligible for Digital Employee support, under a personโs supervision.
Free AGENTIC plan. Your answers below travel with the link: no names, no free text.
Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- Dedicated functions
- 6
Functions someone does full time.
- Shared functions
- 7
Functions carried by someone who already carries others.
- To cover
- 5
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Start with the model and change only what differs in your company. One person can cover several functions.
Include yourself. Functions do not mean new people to hire.
- Dedicated functions
- 6
- Shared functions
- 7
- To cover
- 5
- Outsourced
- 1
This is an initial estimate, not your companyโs org chart. Youโll review it in your Scovai workspace.
Continue with this structureWho handles these functions in your company?
The โIn the modelโ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: Shared with other duties
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
13 more functions in the model
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In the model: Handled by the owner
DE support may be suitable
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Handled by the owner
DE support may be suitable
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In the model: One dedicated person
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In the model: Outsourced
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In the model: Still to be covered
DE support may be suitable
What a typical Independent hotel with restaurant has to cover
Explore the modelโs functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.
Management and administration
(3)
Seasonal and stand-in hiring across reception, housekeeping, kitchen and floor
Coverage in the model: Still to be covered
Every spring the same list of last year's seasonal workers is called, and the gaps are filled in the first week of the season.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHACCP, safety, inspection and licence registers
Coverage in the model: Handled by the owner
HACCP, fire-safety and legionella registers are completed the week before the inspection.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesRooms division
(4)
Front office: reception, check-in and guest requests
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeReservations desk and guest correspondence
Coverage in the model: Shared with other duties
Booking emails wait behind the check-in queue, and a modification request is answered on the next shift.
Digital Employee ยท Support Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHousekeeping and room readiness
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeMaintenance and technical facilities
Coverage in the model: One dedicated person
One person, a whiteboard and a phone that rings from every floor.
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeFood and beverage
(2)
Kitchen: menu, food production and food safety
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeRestaurant and bar service
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeSales and marketing
(5)
Occupancy, rate and portal commission reporting
Coverage in the model: Still to be covered
Occupancy, average rate and portal commissions are known when the accountant closes the year, not when rates are set.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesOnline reviews, reputation and social channels
Coverage in the model: Still to be covered
Reviews are read by everyone and answered by nobody, and the score decides the rate the portals let you charge.
Digital Employee ยท Marketing Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesDirect marketing: website packages, newsletter and search visibility
Coverage in the model: Still to be covered
The website shows last year's packages, and the guest list has never received an email.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesGroups, events and corporate enquiries
Coverage in the model: Handled by the owner
Event and group enquiries are answered by the general manager between two other jobs, often after the client has booked elsewhere.
Digital Employee ยท Sales Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPre-arrival, in-stay and post-stay guest communications
Coverage in the model: Still to be covered
Guests hear from the hotel twice: the booking confirmation and the bill.
Digital Employee ยท Support Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAdministration
(5)
Purchasing register and supplier follow-up
Coverage in the model: Shared with other duties
Orders go out by phone from the kitchen and the linen room, and price changes are noticed on the invoice.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSupplier invoices, payment runs and bank reconciliation
Coverage in the model: Shared with other duties
Supplier invoices are matched at month end, so a wrong delivery is paid before it is noticed.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesGuest and corporate billing, portal payouts and city tax
Coverage in the model: Shared with other duties
Portal payouts and virtual cards are reconciled at month end, if at all, and corporate invoices are chased by reception.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesRotas, seasonal contracts and HR administration
Coverage in the model: Shared with other duties
Rotas live on paper and in chat groups, and seasonal contracts are renewed the day they expire.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAccounting, tax filings and payroll (external accountant and consultant)
Coverage in the model: Outsourced
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeThe first week
What starts after the brief is complete, with every condition kept visible.
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A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโll review the structure in your Scovai workspace.
See how Digital Employees work 3
Choose where to add digital support
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Explore Digital EmployeesStraight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person: the general manager, the front-office manager, the administrator or a department head. It covers the function under that person's supervision, reports what it did, and stops whenever the supervisor says so. Reception, housekeeping, the kitchen and the floor stay with your people.
What does a digital employee never decide?
Whatever its brief marks as reserved: room rates and discounts, group and event terms, payments to suppliers, contracts and anything about your staff, and any promise made to a guest that the house has not approved. On those it prepares the work and asks before acting.
Where does it take its data from?
From the property management system, the channel manager and portal extranets, the mailboxes, the invoicing and rota tools and the folders you connect to its seat, and from what your team tells it. It reads nothing you have not connected and contacts nobody you have not listed.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
