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Road transport company

Organize plans and dispatch, transport notes, invoicing, driving times and licences, fuel and expenses, claims and subcontracted carriers. A starting structure for keeping the rate, the load and the driver with the traffic manager while notes, registers and reconciliations run every day.

A typical Road transport company with 30 people covers 14 functions.

Up to 11 functions are eligible for Digital Employee support, under a personโ€™s supervision.

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Illustration: Road transport company
Illustrative image
Dedicated functions
5

Functions someone does full time.

Shared functions
6

Functions carried by someone who already carries others.

To cover
2

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

30 people
Dedicated functions
5
Shared functions
6
To cover
2
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

    DE support may be suitable

  3. In the model: One dedicated person

  4. In the model: One dedicated person

    DE support may be suitable

  5. In the model: Shared with other duties

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

8 more functions in the model
  1. In the model: Shared with other duties

    DE support may be suitable

  2. In the model: One dedicated person

    DE support may be suitable

  3. In the model: Shared with other duties

    DE support may be suitable

  4. In the model: Shared with other duties

    DE support may be suitable

  5. In the model: Shared with other duties

    DE support may be suitable

  6. In the model: Still to be covered

    DE support may be suitable

  7. In the model: Still to be covered

    DE support may be suitable

  8. In the model: Outsourced

What a typical Road transport company has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Owner

(1)

Owner

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Traffic and dispatch

(3)

Traffic manager and dispatcher: plan, loads and drivers

Coverage in the model: One dedicated person

The plan is remade twice a day on the phone, the empty kilometres are counted at the quarter and the customer who asks where the truck is waits.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Rate requests, freight exchanges and follow-up

Coverage in the model: Shared with other duties

Rates live in a spreadsheet the traffic manager remembers, and the forwarder who asked for a rate on the weekly line is answered late.

Digital Employee ยท Sales Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Claims, damages and customer issues

Coverage in the model: Shared with other duties

Claims for damaged loads are handled by the traffic manager between two calls, and the insurer file is opened when the customer deducts.

Digital Employee ยท Support Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Drivers and fleet

(2)

Drivers

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Fleet workshop, maintenance, tyres and suppliers

Coverage in the model: One dedicated person

One workshop person maintains twenty-two trucks, and the tyre and parts invoices are paid when the reminder comes.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Administration and compliance

(8)

Transport notes to invoices and collections

Coverage in the model: One dedicated person

Notes come from an app and from paper and the invoice follows the delivery by two weeks; the forwarders pay at ninety days and dispute the extras.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Driving times, tachograph, licences and fleet compliance register

Coverage in the model: Shared with other duties

Driving times and downloads of twenty drivers are checked when the inspector asks; licences, inspections and the community licence are in a shared sheet.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Fuel cards, tolls, drivers' expenses and fleet costs reconciliation

Coverage in the model: Shared with other duties

Fuel cards, tolls and expenses for twenty drivers are reconciled at month end with the differences found at the quarter, and the cost per truck is a guess.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Driver contracts, payroll inputs and allowances

Coverage in the model: Shared with other duties

Thirty contracts, the drivers' allowances per trip and the hours for the payroll consultant are administration's last week of the month.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of drivers and candidate screening

Coverage in the model: Shared with other duties

Hiring drivers is a permanent search through the truck stops and the platforms, and the applications get no answer.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Subcontracted carriers files and documents

Coverage in the model: Still to be covered

Subcontracted carriers cover the peaks with documents nobody checks, and the joint liability is discovered at the inspection.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Monthly reporting and KPIs

Coverage in the model: Still to be covered

The owner reads margin per kilometre, empty returns and cash from the software, the fuel cards and the bank, and the three never agree.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant and payroll consultant

Coverage in the model: Outsourced

The books and the payroll of thirty people are outsourced and fed in monthly batches, and the corrections come back at the quarter.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the company, usually the owner or the traffic manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything the owner and the traffic manager decide: a rate, a load accepted, a route and a driver assigned, a driving time exception, a claim on a damaged load, a subcontracted carrier, a hire, and whatever its brief marks as reserved: payments, anything sent to an authority, an insurer or a customer about money. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the transport management software, the telematics, the fuel cards, the customer portals, the bank, the mailbox and the folders you connect to its seat, and from what the traffic manager and administration tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.