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Wholesale distributor

Organize order entry, credit control, invoicing from delivery notes, reorders, returns and supplier promotions. A starting structure for keeping the price, the credit and the warehouse with the managers while orders, checks and reminders run every day.

A typical Wholesale distributor with 25 people covers 15 functions.

Up to 10 functions are eligible for Digital Employee support, under a personโ€™s supervision.

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Illustration: Wholesale distributor
Illustrative image
Dedicated functions
8

Functions someone does full time.

Shared functions
5

Functions carried by someone who already carries others.

To cover
1

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

25 people
Dedicated functions
8
Shared functions
5
To cover
1
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

    DE support may be suitable

  4. In the model: One dedicated person

  5. In the model: One dedicated person

  6. In the model: Shared with other duties

    DE support may be suitable

9 more functions in the model
  1. In the model: One dedicated person

    DE support may be suitable

  2. In the model: One dedicated person

    DE support may be suitable

  3. In the model: One dedicated person

    DE support may be suitable

  4. In the model: Handled by the owner

    DE support may be suitable

  5. In the model: Shared with other duties

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

  7. In the model: Still to be covered

    DE support may be suitable

  8. In the model: Shared with other duties

    DE support may be suitable

  9. In the model: Outsourced

What a typical Wholesale distributor has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Owner and management

(1)

Owner and general manager

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Sales, order entry and customer service

(4)

Sales manager and field agents

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Order entry, order checks and customer portal

Coverage in the model: One dedicated person

Orders arrive by phone, agent, mail, chat and a portal half the customers use, and inside sales retype them into the ERP with the wrong price.

Digital Employee ยท Support Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Customer service: delivery issues, returns and disputes

Coverage in the model: One dedicated person

The customer who calls about a wrong delivery or an invoice is transferred three times and the driver discovers the missing case at the customer.

Digital Employee ยท Support Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Customer newsletter, promotions and catalogue

Coverage in the model: Still to be covered

The promotions reach the customers when an agent remembers, and the catalogue on the portal shows last year's prices.

Digital Employee ยท Marketing Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Warehouse, purchasing and deliveries

(3)

Warehouse: receiving, picking, stock and returns

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Drivers and delivery routes

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Purchasing: reorder proposals, supplier orders and promotions

Coverage in the model: One dedicated person

Purchasing reorders when the foreman shouts, and the suppliers' promotions reach the customers when someone remembers.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Administration, credit and invoicing

(7)

Credit control, overdue follow-up and collections

Coverage in the model: Shared with other duties

Credit limits exist on paper, the customer who pays at ninety days keeps ordering and collections are the owner's Saturday calls.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Invoicing, transport documents and returns reconciliation

Coverage in the model: One dedicated person

Supplier invoices, transport documents and returns are reconciled a month later, and the credit note for the refused cases is the customer's next dispute.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Licences, fleet, food safety and warehouse safety register

Coverage in the model: Handled by the owner

Fleet inspections, cold chain checks, warehouse safety and the drivers' cards have dates the owner keeps in a diary, and the fine arrives first.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

People administration, contracts and payroll handoff

Coverage in the model: Shared with other duties

Twenty-five contracts, the drivers' cards, the training certificates and the hours for the payroll consultant are administration's last week of the month.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of drivers, warehouse staff and agents and candidate screening

Coverage in the model: Shared with other duties

Hiring drivers and warehouse staff is a permanent search, and the applications from the platforms get no answer.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Monthly reporting and KPIs

Coverage in the model: Shared with other duties

The owner reads margin, stock and overdue from three reports that never agree, and the pack is rebuilt every Monday by hand.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant and payroll consultant

Coverage in the model: Outsourced

The books and the payroll are outsourced and fed in monthly batches, and the corrections come back at the quarter.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the company, usually the owner, the sales manager or the administration manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything the owner and the managers decide: prices, discounts and credit limits, a supplier, a purchase order, a route, a hire, an answer to a dispute, and whatever its brief marks as reserved: payments, anything sent to a customer about money owed, anything sent to an authority. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the ERP and the warehouse system, the bank, the supplier and customer portals, the mailbox and the folders you connect to its seat, and from what the managers tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.