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IT staffing and outsourcing

Organize client staffing requests, candidate sourcing, assignments and timesheets. Clarify responsibilities across recruiting, account management and the administration of IT engagements.

A typical IT staffing and outsourcing with 16 people covers 24 functions.

Up to 10 functions are eligible for Digital Employee support, under a personโ€™s supervision.

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Illustration: IT staffing and outsourcing
Illustrative image
Dedicated functions
12

Functions someone does full time.

Shared functions
8

Functions carried by someone who already carries others.

To cover
4

Functions nobody does today.

Outsourced
0

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

16 people
Dedicated functions
12
Shared functions
8
To cover
4
Outsourced
0

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: Handled by the owner

    DE support may be suitable

  3. In the model: One dedicated person

  4. In the model: Shared with other duties

  5. In the model: Still to be covered

    DE support may be suitable

  6. In the model: One dedicated person

18 more functions in the model
  1. In the model: Shared with other duties

    DE support may be suitable

  2. In the model: One dedicated person

  3. In the model: One dedicated person

  4. In the model: Shared with other duties

    DE support may be suitable

  5. In the model: Shared with other duties

  6. In the model: One dedicated person

  7. In the model: Shared with other duties

    DE support may be suitable

  8. In the model: Still to be covered

    DE support may be suitable

  9. In the model: One dedicated person

  10. In the model: Shared with other duties

    DE support may be suitable

  11. In the model: One dedicated person

  12. In the model: One dedicated person

  13. In the model: One dedicated person

  14. In the model: Still to be covered

    DE support may be suitable

  15. In the model: One dedicated person

  16. In the model: One dedicated person

  17. In the model: Still to be covered

    DE support may be suitable

  18. In the model: Handled by the owner

    DE support may be suitable

What a typical IT staffing and outsourcing has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

General management

(2)

Managing director

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Executive assistant to the managing director

Coverage in the model: Handled by the owner

The managing director reads the inbox at night and the follow-ups from client meetings live in the managing director's memory.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Business development

(3)

Business developer and framework accounts

Coverage in the model: One dedicated person

New business depends on one freelance developer of accounts whose pipeline nobody else can see.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Lead generation, trigger research and proposal drafting

Coverage in the model: Shared with other duties

Prospecting stops every time a placement is at risk, and proposals are rebuilt from the last one the night before.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Marketing, website and employer branding

Coverage in the model: Still to be covered

The website lists services from three years ago, and consultants hear about the company from the recruiter, never from a post.

Digital Employee ยท Marketing Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Business units coordination

(2)

Business units coordination: supervision, bench and litigation

Coverage in the model: One dedicated person

Idle consultants are counted at month end on the payroll, when the salary is already paid and the invoice is not.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Bench relocation and requirement-to-consultant matching

Coverage in the model: Shared with other duties

Matching a requirement to the bench and to the pipeline is done from memory by whoever has time on Monday.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Territorial business unit

(4)

Territorial account manager: SME accounts, placements and extensions

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

HR specialist: consultant recruiting and consultant care

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Sales and account assistant for the territory

Coverage in the model: Shared with other duties

The account manager prospects between two client visits, and the CRM shows what was true a month ago.

Digital Employee ยท Sales Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

HR and recruiting assistant for the territory

Coverage in the model: Shared with other duties

The HR specialist sources at night and interviews by day, so a requirement waits a week before the first candidate is contacted.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Tenders and grants

(3)

Large accounts and tender management lead

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Public tender monitoring, bid analysis and dossier management

Coverage in the model: Shared with other duties

Tenders are found late on the portals, and the compliance matrix and the dossier are assembled the week before the deadline.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Grants, subsidised finance and training-fund reporting

Coverage in the model: Still to be covered

Subsidised-finance calls and training funds are missed because nobody watches the calendar, and reporting packs are rebuilt from receipts.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

HR services

(3)

HR services team lead: HR for the company and for clients

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

HR operations: contracts, onboarding and training administration

Coverage in the model: Shared with other duties

Contracts are prepared the day before the start, and training attendance sheets are chased after the fund asks for them.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Reception and administrative support across the offices

Coverage in the model: One dedicated person

Two offices, one phone number and a reception that is also the HR archive.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Administration and finance

(3)

Administration lead: controlling and active invoicing

Coverage in the model: One dedicated person

Invoices wait for the client purchase order, the purchase order waits for the timesheet, and the timesheet waits for the consultant.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Operative administration: suppliers, payments, collections and grant paperwork

Coverage in the model: One dedicated person

One person matches supplier invoices, prepares payments, chases clients and finds the receipts for the grant reports.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Management control and KPI analysis

Coverage in the model: Still to be covered

Margin per placement, idle cost and cash are known when the accountant closes the year, not when the rate is negotiated.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

IT infrastructure and automation

(4)

IT infrastructure and automation lead

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

IT support, hardware, network and in-house development

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

IT automation, runbooks and AI operations

Coverage in the model: Still to be covered

Runbooks live in the lead's head, the alert channel is muted and the automations break silently when a tool changes.

Digital Employee ยท Engineering Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Information security policies and ISO registers

Coverage in the model: Handled by the owner

The ISO evidence folder is rebuilt the week before the audit and the week before every tender that asks for certificates.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person: the managing director, the coordinator, an account manager, an HR specialist, the tender lead or a team lead. It covers the function under that person's supervision, reports what it did, and stops whenever the supervisor says so. Selling, hiring, the account relationship and the bench decisions stay with your people.

What does a digital employee never decide?

Whatever its brief marks as reserved: rate cards and discounts, salaries and offers, which consultant goes to which client, tender participation and pricing, grant co-financing, payments and any commitment to a client, a candidate or a public buyer. On those it prepares the work and asks before acting.

Where does it take its data from?

From the CRM, the candidate database, the procurement portals, the HR and invoicing tools, the mailboxes, calendars and folders you connect to its seat, and from what your team tells it. It reads nothing you have not connected and contacts nobody you have not listed.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price. A company with two territorial units claims the territorial seats once per unit.