Medical director
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeMulti-specialty outpatient centre
Organize agendas, reminders, report delivery, health service claims, insurer files and device registers. A starting structure for keeping every clinical act with the clinicians while bookings, claims and registers run without a queue.
A typical Multi-specialty outpatient centre with 25 people covers 15 functions.
Up to 11 functions are eligible for Digital Employee support, under a personโs supervision.
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Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.
- Dedicated functions
- 5
Functions someone does full time.
- Shared functions
- 5
Functions carried by someone who already carries others.
- To cover
- 4
Functions nobody does today.
- Outsourced
- 1
Functions entrusted to an external specialist.
How does it look at your place?
Start with the model and change only what differs in your company. One person can cover several functions.
Include yourself. Functions do not mean new people to hire.
- Dedicated functions
- 5
- Shared functions
- 5
- To cover
- 4
- Outsourced
- 1
This is an initial estimate, not your companyโs org chart. Youโll review it in your Scovai workspace.
Continue with this structureWho handles these functions in your company?
The โIn the modelโ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: One dedicated person
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In the model: One dedicated person
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: One dedicated person
DE support may be suitable
9 more functions in the model
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In the model: Handled by the owner
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Shared with other duties
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Still to be covered
DE support may be suitable
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In the model: Outsourced
What a typical Multi-specialty outpatient centre has to cover
Explore the modelโs functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.
Medical direction
(1)
Clinical: specialists, nursing and technicians
(2)
Specialists: consultations, diagnostics and reports
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeHead nurse, nurses and technicians
Coverage in the model: One dedicated person
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeReception and patient services
(2)
Reception: agendas, bookings and patient welcome
Coverage in the model: One dedicated person
Four people fill fifteen agendas from the phone, the website and the platforms while welcoming the patients, so the phone rings out and the agendas have holes.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPatient reminders, recalls and report delivery
Coverage in the model: Still to be covered
Patients call to ask if the report is ready, no-shows are discovered at the visit time and the yearly recalls go out when someone has a free afternoon.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAdministration, billing and supplies
(10)
Health service claims, insurer files and private billing
Coverage in the model: One dedicated person
The health service claim is built at month end from the visit list, the insurer files are chased for months and the receipts wait for the accountant.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesOccupational health contracts and visit batches
Coverage in the model: Handled by the owner
Occupational health contracts bring visits in batches that nobody schedules until the company calls, and the invoice follows the batch by a month.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesAccreditation, device maintenance and consents register
Coverage in the model: Shared with other duties
Consents, privacy notices, the accreditation requirements and the device maintenance calendar are kept by the head nurse in binders.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesMedical supplies, orders and device service contracts
Coverage in the model: Shared with other duties
Supplies are ordered when the nurse finds the cupboard empty, and the device service contracts renew by silence.
Digital Employee ยท Administration Core band
A Digital Employee can cover this function
โฌ490 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesSupplier invoices, bank matching and payment packs
Coverage in the model: Shared with other duties
Supplier invoices for consumables, devices and the building arrive on three channels and are paid when the reminder comes.
Digital Employee ยท Finance Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesRotas, clinician contracts and HR administration
Coverage in the model: Shared with other duties
Twenty-five contracts, the specialists' session agreements, the rota and the hours for the payroll consultant are the administration manager's last week.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesHiring of specialists and nurses and candidate screening
Coverage in the model: Still to be covered
Hiring a specialist or a nurse is a search through colleagues, and the sessions stay empty while the seat is.
Digital Employee ยท HR Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesPatient communication, website and reviews
Coverage in the model: Still to be covered
The website shows last year's specialists and hours, and the reviews online are answered by nobody.
Digital Employee ยท Marketing Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesMonthly reporting and KPIs
Coverage in the model: Still to be covered
The director decides on sessions and prices from the clinic software's counts and a spreadsheet that never agrees with billing.
Digital Employee ยท Administration Plus band
A Digital Employee can cover this function
โฌ990 /mo
Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.
See the Digital EmployeesExternal accountant and payroll consultant
Coverage in the model: Outsourced
The centre's books and payroll are outsourced and fed in monthly batches, and the corrections come back at the quarter.
No Digital Employee suggested for this function
In your structure, you can clarify who handles it, what results to expect and who makes the decisions.
Define this role with MikeThe first week
What starts after the brief is complete, with every condition kept visible.
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A task from the role brief
Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.
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A useful daily summary
At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.
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Phone updates by choice
The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.
From a reference model to your structure
1
Start from the model
Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.
Found your company 2
Assign the hats
Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโll review the structure in your Scovai workspace.
See how Digital Employees work 3
Choose where to add digital support
Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.
Explore Digital EmployeesStraight answers
Who supervises the digital employees?
Each digital employee sits in a seat under a named person in the centre, usually the medical director, the head nurse or the administration manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.
What does a digital employee never decide?
Anything a clinician is responsible for: a diagnosis, a treatment, a report, a prescription, the answer to a patient about their health, and whatever its brief marks as reserved: prices and refunds, anything sent to the health service, an insurer or an authority, any access to a clinical record. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.
Where does it take its data from?
From the clinic management software, the booking channels, the health service and insurer portals, the supplier mailbox and the folders you connect to its seat, and from what the clinicians and the reception tell it. Clinical records are read only where the seat is authorised and never by a digital employee on its own. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.
What does it cost?
Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.
