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Accredited training provider

Organize enrolments, attendance registers, certificates, trainer bookings, funded project deadlines and reports, invoicing and the accreditation register. A starting structure for keeping the course in the room and the certificate signed with the director and the trainers while registers, reports and invoices run on time.

A typical Accredited training provider with 30 people covers 15 functions.

Up to 11 functions are eligible for Digital Employee support, under a personโ€™s supervision.

Free AGENTIC plan. Your answers below travel with the link: no names, no free text.

Already up and running? The X-ray compares your real departments and positions with this typical company and creates only what is missing. Nothing you have is changed.

Illustration: Accredited training provider
Illustrative image
Dedicated functions
6

Functions someone does full time.

Shared functions
6

Functions carried by someone who already carries others.

To cover
2

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

30 people
Dedicated functions
6
Shared functions
6
To cover
2
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

  4. In the model: One dedicated person

    DE support may be suitable

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: Shared with other duties

    DE support may be suitable

9 more functions in the model
  1. In the model: Shared with other duties

    DE support may be suitable

  2. In the model: One dedicated person

    DE support may be suitable

  3. In the model: Shared with other duties

    DE support may be suitable

  4. In the model: Still to be covered

    DE support may be suitable

  5. In the model: Shared with other duties

    DE support may be suitable

  6. In the model: Handled by the owner

    DE support may be suitable

  7. In the model: Shared with other duties

    DE support may be suitable

  8. In the model: Still to be covered

    DE support may be suitable

  9. In the model: Outsourced

What a typical Accredited training provider has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Direction

(1)

Director

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Design and quality

(1)

Head of design and quality and course designers

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Trainers

(1)

Trainers: course delivery in the room and online

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Course office

(2)

Course office: enrolments, attendance registers and certificates

Coverage in the model: One dedicated person

Enrolments are retyped from the website and the employment centres, registers are on paper for the audit and the certificate is issued when the learner calls.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Company training requests, proposals and follow-up

Coverage in the model: One dedicated person

One sales person answers the companies' requests and writes the proposals at night, and the follow-up depends on the week.

Digital Employee ยท Sales Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Administration, projects and sales

(10)

Funded projects: deadlines, timesheets and reports

Coverage in the model: One dedicated person

Funded projects have deadlines for the application, the start, the changes, the timesheets and the report, kept in binders and lost once a year.

Digital Employee ยท Sales Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Trainer contracts, qualifications, bookings and payroll inputs

Coverage in the model: Shared with other duties

Trainers are booked by phone, and their contracts, qualifications and timesheets are reconciled at the report.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Company and open course invoicing and collections

Coverage in the model: Shared with other duties

Company courses are invoiced when the delivery is remembered and the open courses are paid on the website with a receipt nobody reconciles.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Accreditation, audit, standards and trainer qualifications register

Coverage in the model: Shared with other duties

The accreditation audit is a week of panic, and the trainers' qualifications and the classroom safety checks have dates in a shared sheet.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Catalogue, website and learner newsletter

Coverage in the model: Still to be covered

The website and the newsletter happen between two projects, and the open courses are sold by word of mouth.

Digital Employee ยท Marketing Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of trainers and course office staff and candidate screening

Coverage in the model: Shared with other duties

Hiring trainers is a permanent search through the networks, and the applications get no answer.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Classrooms, platforms and suppliers

Coverage in the model: Handled by the owner

Classroom rentals, the learning platform and the catering renew by silence and are paid when the reminder comes.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Supplier invoices, bank matching and payment packs

Coverage in the model: Shared with other duties

Supplier and trainer invoices arrive on three channels and are checked against the timesheets at the report.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Monthly reporting and KPIs

Coverage in the model: Still to be covered

The director reads learners, margin per course type and cash from the software, the projects and the bank, and the three never agree.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant and payroll consultant

Coverage in the model: Outsourced

The books and the payroll are outsourced and fed in monthly batches, and the funded regimes make every correction a call.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the provider, usually the director or the course office lead. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything the director and the trainers decide: a course design, a trainer assigned, a learner admitted or certified, a price, a funded project and its report, an answer to an audit, a hire, and whatever its brief marks as reserved: payments, anything sent to the region, a fund or an accreditation body, any access to a learner's file. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the learning management and course administration software, the regional and fund portals, the attendance registers, the mailbox and the folders you connect to its seat, and from what the course office and the director tell it. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.