Scovai Scovai

Residential care home

Organize admissions and waiting lists, family updates, shift rotas and covers, care plan deadlines, medication registers, invoicing and inspection files. A starting structure for keeping the care, the hand held and the family conversation with the nurses and carers while rotas, registers and files run every day.

A typical Residential care home for older people with 110 people covers 18 functions.

Up to 11 functions are eligible for Digital Employee support, under a personโ€™s supervision.

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Illustration: Residential care home
Illustrative image
Dedicated functions
15

Functions someone does full time.

Shared functions
1

Functions carried by someone who already carries others.

To cover
1

Functions nobody does today.

Outsourced
1

Functions entrusted to an external specialist.

How does it look at your place?

Start with the model and change only what differs in your company. One person can cover several functions.

Include yourself. Functions do not mean new people to hire.

110 people
Dedicated functions
15
Shared functions
1
To cover
1
Outsourced
1

This is an initial estimate, not your companyโ€™s org chart. Youโ€™ll review it in your Scovai workspace.

Continue with this structure

Who handles these functions in your company?

The โ€œIn the modelโ€ line describes the example, not your company. If you leave an answer unchanged, we keep that reference.

  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

  4. In the model: One dedicated person

    DE support may be suitable

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: One dedicated person

    DE support may be suitable

12 more functions in the model
  1. In the model: One dedicated person

  2. In the model: One dedicated person

  3. In the model: One dedicated person

  4. In the model: One dedicated person

    DE support may be suitable

  5. In the model: One dedicated person

    DE support may be suitable

  6. In the model: One dedicated person

    DE support may be suitable

  7. In the model: One dedicated person

    DE support may be suitable

  8. In the model: One dedicated person

    DE support may be suitable

  9. In the model: One dedicated person

    DE support may be suitable

  10. In the model: Still to be covered

    DE support may be suitable

  11. In the model: Shared with other duties

    DE support may be suitable

  12. In the model: Outsourced

What a typical Residential care home for older people has to cover

Explore the modelโ€™s functions, area by area. Coverage is a starting point; suggested Digital Employees need to be reviewed before activation.

Direction

(1)

Director

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Care: nursing, care workers and therapies

(3)

Head of nursing and nurses

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Care workers on three shifts

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Physiotherapists and animators

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Kitchen, housekeeping and maintenance

(2)

Kitchen, special diets and food safety

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Housekeeping, laundry and maintenance

Coverage in the model: One dedicated person

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

Administration, admissions and quality

(9)

Admissions, waiting list and family contracts

Coverage in the model: One dedicated person

Admissions come from a spreadsheet and the hospital discharges on a Friday afternoon, and the family contract is signed the week after the resident arrived.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Health authority reports, invoicing and family fees

Coverage in the model: One dedicated person

The authority pays a daily rate against records, ratios and reports prepared from three systems at month end, and the families' fees are chased by the director.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Accreditation, qualifications, building safety and audits register

Coverage in the model: One dedicated person

The accreditation requirements, the qualifications of a hundred people, the safety of the building and the food safety have dates in a shared sheet.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Supplies orders, medical consumables and service contracts

Coverage in the model: One dedicated person

Supplies for a hundred and twenty residents are ordered when the store is empty, and the service contracts for the lifts and the devices renew by silence.

Digital Employee ยท Administration Core band

A Digital Employee can cover this function

โ‚ฌ490 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Supplier invoices, bank matching and payment packs

Coverage in the model: One dedicated person

Supplier invoices for food, consumables, devices and the building arrive on three channels and are checked by whoever received the goods.

Digital Employee ยท Finance Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Reception: families, visitors and the nurses' station calls

Coverage in the model: One dedicated person

Families call the nurses' station and visitors arrive unannounced, so nothing is logged and the nurse leaves the wing to answer.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Family newsletter, website and open days

Coverage in the model: Still to be covered

Families hear from the home when something happens, the website shows the old rooms and the waiting list fills by word of mouth.

Digital Employee ยท Marketing Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Monthly reporting and KPIs

Coverage in the model: Shared with other duties

The director reads beds, ratios, cost per resident and cash from the software, the badges and the bank, and the three never agree.

Digital Employee ยท Administration Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

External accountant and payroll consultant

Coverage in the model: Outsourced

The books and the payroll of a hundred and ten people are outsourced and fed in monthly batches, and the corrections come back at the quarter.

No Digital Employee suggested for this function

In your structure, you can clarify who handles it, what results to expect and who makes the decisions.

Define this role with Mike

People office and scheduling

(3)

Shift scheduling drafts, cover chain and timesheets

Coverage in the model: One dedicated person

Shifts for seventy care staff are rebuilt daily with a phone tree at six, and the timesheets are reconciled for the authority and again for the payroll.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

People office: contracts, onboarding, training and payroll handoff

Coverage in the model: One dedicated person

Hiring is continuous and the onboarding paperwork lags the start by weeks; the payroll inputs for a hundred and ten people are reconciled at month end.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

Hiring of care workers and nurses and candidate screening

Coverage in the model: One dedicated person

Hiring care workers is continuous and the applications from the platforms are answered when the people office has a day.

Digital Employee ยท HR Plus band

A Digital Employee can cover this function

โ‚ฌ990 /mo

Under the supervision of whoever wears that hat today. It reports what it does and asks before acting outside its brief.

See the Digital Employees

The first week

What starts after the brief is complete, with every condition kept visible.

  1. A task from the role brief

    Once the brief is complete and the Digital Employee is active, Scovai creates a first task from the role definition. An incomplete brief never produces invented work.

  2. A useful daily summary

    At 07:30 local time, supervisors and the workspace owner receive yesterday's work, open approvals, incidents, silence and spend. Empty days send no email, except for the quiet Monday check-in.

  3. Phone updates by choice

    The push invitation appears only after the first approval request. If you do not enable it, the operational picture remains available in the email summary.

From a reference model to your structure

1

Start from the model

Sign up on the free AGENTIC plan with this blueprint preloaded. You confirm the profile and the functions; nothing is written until you apply.

Found your company
2

Assign the hats

Say who handles each function. See the overall coverage estimate update and where a Digital Employee is suggested. Youโ€™ll review the structure in your Scovai workspace.

See how Digital Employees work
3

Choose where to add digital support

Explore Digital Employees by role and competence. Assign one only after choosing a seat, a clear brief and a human supervisor.

Explore Digital Employees

Straight answers

Who supervises the digital employees?

Each digital employee sits in a seat under a named person in the home, usually the director, the head of nursing or the administration manager. It covers an administrative or support function under that person's supervision, reports what it did, and stops whenever the supervisor says so. No digital employee sits in the professional core seat.

What does a digital employee never decide?

Anything the director and the clinicians decide: the care of a resident, a medication, an admission, a shift change that touches a resident, a hire, an answer to a family or the health authority, the answer to an inspection, and whatever its brief marks as reserved: payments, anything sent to the health authority, an insurer or a public body, any access to a resident's record. On those it prepares the work and asks before acting; the first message to any outside recipient is always a draft.

Where does it take its data from?

From the care management software, the shift scheduling and timesheets, the health authority portals, the bank, the supplier mailbox and the folders you connect to its seat, and from what the head of nursing and administration tell it. Residents' records are read only where the seat is authorised and never by a digital employee on its own. It reads nothing you have not connected, contacts nobody you have not listed and handles personal data only within the systems you already use.

What does it cost?

Each digital employee is billed monthly by price band, shown in your currency on the marketplace before you claim a seat. You claim one seat at a time and can release it; there is no bundle price.